R-U-OK Citizen Well Check Program
What is the R-U-OK Program?
The Dunn Police Department has implemented a computerized daily well check for any senior citizen who resides within the city limits of Dunn. This service is provided to our senior citizens free of charge and is a daily well check call every morning, seven days a week. This program is for senior citizens who reside alone, or with their spouse and can benefit from a daily call to check on their welfare
How does it work?
Each senior who signs up for this program will receive a phone call at eight o’clock in the morning, every morning, seven days a week. The program will make four phone calls with an interval of five minutes between calls, and a fifth call after a fifteen minute interval. Immediately after the first call is made at 8am, a report is generated to the Police Department indicating every member that answered the first call, or did not answer. This report automatically updates after every subsequent call made by the system. Police Department staff are assigned to check the report every morning, seven days a week immediately following the first call to stay abreast of successfully answered calls, and any member who did not answer so a determination can be made whether to send an Officer to the home. If there is no answer, the Police Department will contact the member’s emergency family member contact, and/or dispatch a patrol Officer to the residence to check on the welfare of the member as needed.
What do I need to do?
Members of the program simply need to answer their phone when the call is made at 8 am every morning. They will hear a recorded message from Chief of Police Clark A. White. The message greets the member and informs the member that all they need to do after answering the call is to hang up after hearing the message. That’s all the member needs to do to inform the R-U-OK system that they are OK
Very Important: If the member is going to be away from the home between 8:00 am and 8:30 am on any day of the week, they need to call the Police Department at least one day in advance and leave a message so the Police Department will know that the member will not be home at the time of the R-U-OK call. The member will be provided with the appropriate number to call to leave a message that they will not be home at the time of the call on a particular day