where community matters

The City of Dunn is currently accepting applications for the position of Utility Customer Service Representative. This position performs collection and clerical duties in the Finance Department. Tact, courtesy and diplomacy are required while dealing with frequent public contact. Duties include: cashiering, collections and complaint resolution; assisting customers in person, by phone and by mail; calculating fees, balancing cash drawer, handling requests for utility service orders; entering applications for new and discontinued services. Candidate must have working knowledge of cash receipting and balancing in an automated environment; must be able to perform mathematical computations and be able to enter data with speed and accuracy; must have ability to handle multiple tasks in a fast paced environment.

Deadline for Application: Sunday, August 25, 2024 at 5:00 PM EST

• Minimum Requirements
  Position requires a high school diploma and some work experience performing cashiering and a variety of accounting tasks and functions.
• Special Requirements
  Fluent Spanish speaking a plus, but not required.
• Benefits Include
  The City offers an excellent benefit package including: paid vacation, sick leave, paid holidays, retirement, 401k, health, dental, vision, and life insurance, and training opportunities.
• Starting Salary Range
  $16.38 hourly
• How to Apply
  Applications are available at City Hall, 401 E. Broad St., or they may be downloaded or submitted online at www.cityofdunn.org. Open until filled. The City of Dunn is an Equal Opportunity employer and provides a drug-free workplace.